1.Responsible for customer quality problem solving management.
2.Responsible for new project PPAP to make sure project on time PPAP according to project timing.
3.Champion the customer response process, and work with sales, plant and cross functional teams to identify root cause and generate corrective/preventive action plan.
4.Create, foster and maintain close and smooth relationship with customer, working with Sales, Plant and all relevant functional Teams to fix customer complaint and quality related issues.
5.Communicate with customers to have mutual agreements for quality standard/criteria to prevent and avoid unclear rejects.
6.Have statistics analysis for all customer return events to output quality improvement priorities for quality improvements.
7.Familiar Automotive related quality systems.
8.Fluent English to work with multi-national team smoothly.