Position

Assistant Training Manager

Published on 27/06/2022

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消费品

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销售市场

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上海

Job Description:

Responsibilities:
Deliver the training programs or projects according to the training schedule for all levels of frontline staff
• Work closely with retail and operation team for training needs analysis and conduct shop visit and coaching to frontline staff
• Prepare and consolidate statistical reports and feedback surveys of the training programs
• Develop, organize and maintain an updated database on training programs, manuals and related records/materials
• Liaise and coordinate with internal and external parties in executing training initiatives
• Take part in ad-hoc projects assigned by management

Requirements:
• Degree holder in Training, Human Resources Management or equivalent
• Minimum 5 years solid training and development experience in retail sector, preferably in luxury/fashion/cosmetics brand
• Solid experience in training needs analysis, career development & customer service training
• Holder of other professional training qualifications is definitely advantageous
Other Characteristics / Competencies
• Able to cope with fast-growing and dynamic environment
• Excellent command of spoken and written English & Mandarin
• Presentable, attention to details, self-motivated, and independent with excellent interpersonal skills in working with all levels of staff
• Good time management and project management skills in completing multiple tasks within tight deadline
• Ability to work under pressure, challenging working environment and tackle problems in a positive way
• Proficiency in MS Office including Powerpoint, Excel and Chinese Word Processing
• Creative mindset with forward thinking mode
• Excellent facilitation, presentation skills and
• Action-oriented, energetic and participative in teamwork

Industrial sector

消费品

Reference code

16678

Consultant

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