JOB DESCRIPTION
Job title:
Quality Engineer
Name of job holder:
Department/service: Signature job holder & date:
Signature hierarchical head & date: Signature functional head & date:
Organizational structure in relation to the job holder: / Position in Hierarchy
A. Purpose /Role of the job /: Describe in 1 phrase what contribution the job is expected to make
to the organisation’s objectives
▪ The quality engineer is responsible for the safe, efficient and reliable and routine operation
of the offline- and online laboratories. This position will control the product specification and
ensure the product quality released to customer comply with ISO9001 and manage customer
complaint coordinating investigation within define company KPIs and control the ISO
document database compliance with ISO system, including ISO audit of all organizations to
assure that company standards are maintained and product integrity is preserved.
B. Environment/Context/Complexity of the job: Describe the most important internal and external
factors influencing the job
Internal factors:
▪ Within laboratory team
▪ Operations team, day supervisors, shift supervisors and operators
▪ Maintenance team
▪ Procurement team for purchases
▪ IT team for LIMS and on-line lab integration
External factors:
▪ 3
rd party instrument supplier for purchase, maintenance or training
C. Responsibilities/ Accountabilities of the job: Describe the main results expected from the job,
sum up to 100%
SHE 30%
• Promoting and upholding the safety performance in accordance with behavioural and
process safety directives
• Compliance with and promotion of different behavioural and process safety initiatives and
measures - initiation and monitoring / tracking (20 INEOS SHE principles, IGGN's, SHE KPI's,
risk assessments, permit to work, MOC …)
• Incident investigation (focus on assets): Initiation, participation, co-ordination and monitoring
/ tracking of actions. Contribute to Behaviour Based Safety (BBS) program at site
• Follow up and implement any SHE and quality related legislation, participate in safety
trainings
• Support Site SHE committee to resolve safety issues and drive SHE performance.
• Incident reporting and investigation, MOC, action item tracking
• Collaborate to track and close all SHE related action items from audit, plant walkthroughs.
• Contribute to company Styrolution Asset Care program
• Participate on the company Styrolution Sustainability program at site.
Laboratory Guidance 20%:
• Ensure with laboratory supervisor the correct equipment documentations and procedure for
installing, testing and calibrating equipment of the online and offline laboratory as well as IT
software’s
• Work closely together with process manufacturing team and E&I process control – and
automation engineer for an efficient interface between the LIMS, DCS in main control room
and local control cabinets in the online lab.
• Support Lab supervisor in training the laboratory technicians in operating the equipment
Quality management system 20%:
• Document plan of ISO 9001 internal audit and propose approval to QM/QA manager
• Implement audit in all functions according to ISO requirements to ensure the implementation
• Prepare report on audit results including nonconformities and observation to QM/QA
manager
• Follow-up of the corrective actions for nonconformities
• Evaluate the efficiency of corrective actions
• Prepare management review according to ISO requirements and report to top management
• Coordinate plan of ISO authority on-site inspection to ensure ISO certification
Non-conformance management 20%:
• Investigate root causes for complaints regarding quality issues and report on investigation
results to managers and production and marketing & sales
• Determine corrective actions according to investigation results with the related functions
(production, logistics, marketing & sales)
• Monitor and accelerate notification to ensure customer feedback in time
• Monitor complaint status and report to QM/QA manager with recommendation
Projects, 3rd party contact 10%:
• Lead projects in regard to expertise, scope and budgeting for laboratory equipment
• Be contact person for 3rd parties for laboratory equipment and re-calibration
F. Required profile:
Level of education & Knowledge:
• Bachelor degree in Quality Assurance and Quality Control with at a minimum 15 years’
experience in the chemical process industry.
• Additional knowledge and experience in manufacturing, safety, health and environment as
well as in personnel management is preferred
Experience in general:
• Fluent in written English
• At least 10 years of experience in a in Quality Assurance and Quality Control position at a
(petro)chemical company.
• The leadership express yourself in a natural, respectful way. You enjoy leading a team of
process operators and you likes to take responsibility.
• You remain in control, maintain an overview and react alertly in stressful situations and
conflicts.
• You have a strong analytical mindset, which allows you to quickly gain insight and offers
solutions to problems.
• You have organizational talent and you can delegate.
• You are a team-oriented, enthusiastic colleague who enjoys his / her skills share process
knowledge with others. You stimulate cooperation within the team and other site functions
such as maintenance, E&I, QM …
• Smooth (written and oral) communication is for you naturally.
• We require a large portion of responsibility, ownership and flexibility this function.
• You set an example with regards to implementation and compliance with the principles of
occupational and process safety and takes the right one in this area initiatives and decisions.
•
Physical Requirements:
• Must be able to frequently (50-70%) stand, ascend and descend stairs, and reach at/below
shoulder height.
• Must be able to occasionally (30-60%) sit, walk, ascend and descend caged ladders, bend,
kneel/crouch/crawl, reach above shoulder height, tolerate repetitive motion and utilize fine
motor dexterity.
• Must be able to infrequently (10-20%) twist.
• Normal shift is day shift
• Must be able to work inside a laboratory environment
• Must work alone 60% of the time and work with others 40% of the time.
• Must be able to infrequently work in extreme cold or heat and around high noise levels over
85 Db.
• Must be able to wear ½ face respirator, full-face respirator as needed.
• Must be able to frequently work with vibratory tools, sensitive lab equipment, and work with
automated machinery.
• Must be able to wear steel-toed shoes, safety glasses, long sleeves, hearing protection, fall
protection and other PPEs as warranted.
• Must be able to frequently work at a moderate pace.
• Must be able to occasionally work closely with co-workers, rely on the assistance of others
to accomplish daily tasks and at a rapid pace.
• Must be able to lift (pushing & pulling effort while stationary) max 25kg.
• Must be able to carry (pushing & pulling effort while walking) max 25 kg.
• Must be able to complete and maintain Governmental required training for safety personal
and process polymerization
• Must be able to complete and maintain INEOS process training for on-boarding
• Must have the ability to see written documents, computer screens and to adjust focus.
• Ability to receive detailed information through oral communication and to make
discriminations in sound. Must perceive the nature of sounds at normal speaking levels, with
or without correction.
• This position is considered a “safety critical job”, which requires continuous study (SOP’s,
Training Manuals, procedural updates), for the employee to be always alert, able to
concentrate on their task at hand, and not impaired by medications (prescription, nonprescription, illegal or legal substances including alcohol), or any other mental condition
which adversely affects alertness, concentration, or judgment.
Technical skills:
• Has working knowledge of applicable laboratory codes and standards (e.g. ISO/DIN
standards, Good Laboratory Practice, ….)
• Has knowledge about the practical use of laboratory statistics and mathematics for the
evaluation of analytical methods and performing statistical process – and quality control on
lab data, reference samples etc.. Experience with statistical techniques such as
chemometrics, DOE,… is a plus
• Has solid understanding and working experience with various inorganic and organic
analytical techniques (e.g. chromatography, spectroscopy, electroanalytical techniques,
titrimetry, gravimetric, particle size techniques, ….). Experience with polymer analytical
techniques and polymer specimen preparation is a plus, e.g. viscosity measurements,
mechanical testing methods, laboratory injection/extrusion molding machinery,…;
• Has working knowledge about laboratory data management & analysis software and
applications (e.g. LIMS, chromatography Data Systems,….)
• Has relevant SHE knowledge to Lab operations and Lab Chemical/sample handling.
• Has knowledge to ISO 9001 standard
• MS office and computer skills
Competencies, Behavioral skills:
• Professional image, open minded, excellent communication with people, strong logical
sense, detail oriented.
• Excellent analytical, troubleshooting and problem-solving skills
• Strong communication and organization skills (upward, lateral, and downward in INEOS
organizations)
• Self-motivated with ability to work in multicultural environment
• Result Orientation
• Strives for world class results
• Maintains standards and analytical competency under constant project design
pressure.
• Entrepreneurship
• Takes reasonable risks to achieve results
• Leads by making reasonable decisions quickly
• Takes ownership even in ambiguous and uncomfortable situations
• Customer Orientation
• Promotes teamwork throughout the organization
• Is able to motivate others to achieve high level of commitment
• Fully utilizes the capability of others
• Valuing and Respecting People
• Proactive team player; is sensitive to the different capabilities of team members
• Is able to recognize conflicts and take necessary actions
• Empathizes with someone else’s perspective
• Is comfortable working with employees from different backgrounds
• Involves and trusts the team in decision-making
• Reliability and Responsibility
• Actively works to improve the level of reliability of his/her area of responsibility
• Ensures compliance in his/her area of responsibility
• Is consistent in his/her behavior and acts as a role model
• Focuses on achieving appropriate quality and sustainability of his/her area of
expertise
G. Performance indicators: Describe the criteria allowing to measure to what extent the results are
achieved - related to the accountabilities
• Safety (OSHA Recordable Rate, Safety Performance Indicators, …)
• Site reliability and availability
• Laboratory cost management
• People management (e.g. employee development, training, evaluation)
• Annual performance review with direct report
